Application Monitoring Tool

How does an application monitoring tool help in getting a software up and running? What would it cost? Which is the best one available in the market? These are questions often asked of us, here at Intelegencia. We take it upon ourselves to help our readers understand the use of an application-monitoring tool, its advantages and most widely used ones.

What is Application Monitoring Tool?

Application monitoring tool is a tool that helps an individual/organization/stakeholder to ensure that his software is up and working irrespective of demographic or geography. It helps in early detection in case the system is down, precisely highlighting the cause along with the Location or Server. It also helps rectify the issue at the earliest possible date. The tool is not only beneficial to QA engineers but also developers, who benefit immensely by using it.

Different types of Application Monitoring Tools

One of the better things about Application Monitoring tools is that there are multiple ones available in the market. Some of them are open source, some paid, some of them have less features and some are laden with a bundle of exciting features, which can help you keep track of minute details of a particular transaction. These are:

• Monitis (Free Version)
• Monitor.Us (Paid Version) upgrade to Monitis
• UptimeRobot
• StatusCake.com
• Site24x7
• Pingdom

We at Intelegencia did a project that had us working on one of these application monitoring tools. Some of the benefits that took us by surprise include:

• Website Monitoring, inclusive of Uptime, Full Page Load, Transaction and Web Stress Tester
• RUM (Real User Monitoring) that allowed us to see total page views and top page views. This also helps increase page build performance, browser and platform performance and geographic visitor breakdown
• Network Monitoring
• Mail Server Monitoring
• SSL Monitoring
• Global Test Locations
• Alerts with detailed debugging information
• Real user experience monitoring
• Incident counts and mean-time-to-resolution (MTTR) of incidents

How does this thing work?

Monitis is a service meant for capturing all sorts of data related to the smooth functioning of servers, the performance of web and database servers, the responsiveness of the web application and much more. It provides a real-time view of the data through a web interface — your dashboard — as illustrated below.

Additionally, it facilitates performance assessment of a website or web application from the viewpoint of users irrespective of their location and choice of device. Alerts can also be setup just in case something happens to go wrong.

Monitis Allocation Monitoring Tool: Demographic Representation

This piece of information must have been helpful. Thoughts?

Given below is a case that may entail the possible usage of this tool:

Suppose you are the CEO of an E-commerce platform or you own a website and use it to boost revenue and traffic. There is downtime in your production environment due to some technical glitch or perhaps because of high traffic for 2 hours in some region of the world. One can presume the location to be England.

Now if the loss were to be calculated:

We are assuming the application was down for 2 hours and affected 500 users out of which 100 were new users.

An item X costed you $100, which the end user wanted to buy.

Now what you lost turns out as:

500 x 100 = $ 50,000

Therefore, the loss is $ 50,000 in just 2 hours.

There was much more that you ended up losing during this time.

Apart from financial losses, you also happen to lose the loyalty of otherwise loyal customers and new users who were prospective long-term customers. In this case, using the Application-monitoring tool would have helped save losses and retain customers.

Who gains the most from all this? Your competitors, who else!

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